Knowledge Base
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End-users
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Transaction Processing Questions and Queries
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Migrating rebills in Maxpay
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3D Secure 2
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What countries for processing does Maxpay support?
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What currencies does Maxpay support?
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Main decline reasons
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How do different decline reasons should be handled?
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The final transaction status was not updated? Callback was not received
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How do I reduce declines?
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How to issue a refund?
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Migrating rebills in Maxpay
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Fraud & Chargebacks
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SCA and 3D Secure 2
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Credit card fraud and fraud alerts
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How to identify a potential fraud?
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How is fraud ratio calculated?
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What is chargeback and the reasons it may occur?
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Chargeback's types and statuses
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How chargeback ratio is calculated?
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What a merchant can do to prevent fraud & chargebacks?
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How Visa Claims Resolution will affect dispute flow?
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Fraud and Chargeback FAQ
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SCA and 3D Secure 2
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Contact us