In case, when the transaction status in Maxpay is different from the status on your side it is possible to resend callback for the transaction
To do that just follow a few easy steps:
- Login to Mportal and go to Analytics Transaction report.
- Use filters to find the transactions. You may learn more about the filters here.
- When you located the transaction click button in Actions column.
- After the callback is sent the transactions will be updated.
If you need assistance please contact us at firstname.lastname@example.org.