Why are my Google Authenticator codes not working when I try to login in my Maxpay back-office (Android)?

 

This might be because the time on your Google Authenticator app is not synced correctly. To make sure that you have the correct time:

  • Go to the main menu on the Google Authenticator app
  • Click Settings
  • Click Time correction for codes
  • Click Sync now
  • On the next screen, the app will confirm that the time has been synced, and you should now be able to use your verification codes to sign in. The sync will only affect the internal time of your Google Authenticator app, and will not change your device’s Date & Time settings.

 

Cookie preferences

Maxpay uses cookies and other similar technologies to improve your interaction with Maxpay site, to analyse how you are using it, and to customise our advertisements.

Learn more about cookies in our Cookie Policy.

Clicking on ‘Accept All’ you give consent to install and store all necessary and non-essential cookies on your device.

To change your cookie preferences, go to ‘Cookie Settings’

We use cookies and other similar technologies to measure how Maxpay site is used, to collect statistical information, and to personalise and show ads tailored to your interests.

Necessary cookies ensure proper operation of Maxpay site. These cookies are always active. To disable necessary cookies, go to your browser settings, but this may affect the functionality of Maxpay site or some of its features.

Performance and marketing cookies allow to analyse the browsing experience of Maxpay users and traffic to Maxpay site, assist us in our marketing campaigns. We may use third-party solutions for these purposes, such as Hotjar, Google Analytics, and Google Ads. Maxpay site, services, and products may be also advertised on third-party websites including social media. To enable advertising features in such a case we use cookies and other similar technologies of third parties on our site.

Learn more about Maxpay and third-party cookies in our Cookie Policy.

Checking the boxes below, you give consent to install and store relevant cookies on your device. No cookies will be placed on your device (except necessary) unless you tick the boxes.

To customize or disable cookies follow the instructions of our Cookie Policy.