Maxpay provides Conversion tools that will turn declines into successful payments for some transaction failures and as a result improve approve ratio.
You can set up Retry logic - a tool where you are able to increase conversion due to retry billing after unsuccessful payment. Click create and choose parameters for the logic: set the decline reasons and create rules for declined transactions i.e to charge the customer on a selected day or to stop retry logic and cancel the user's subscription.
Let's take a closer look at the steps you need to follow to set up the logic:
1. Choose parameters for your logic:
| Field | Description |
| Setting name | Name of the retry logic. |
| Country | Select countries to apply the logic specifically for these locations. By default, retry logic will be applied to all countries. |
| Currency | Select a currency to apply the retry logic. By default, retry logic will be applied to all available currencies. |
| Application | Select an application to apply the retry logic. By default, retry logic will be applied to all your applications. |
| Card type | Select a card type from Prepaid or Not prepaid to apply the retry logic settings. By default, retry logic will be applied to all card types. |
| Card brand | Select a card brand to apply the retry logic settings. By default, retry logic will be applied to all card brands. |
2. Set decline reasons.
Click Next Step and choose all decline reasons from the list to which you would like to apply the retry logic.
3. Create rules for the declined transaction.
Choose the actions for your logic from the list, you may choose several actions and delete them:
| Action | Description |
| Try to charge customer in | charges customers in a selected number of days. Please enter the desired number of days in the appropriate field. |
| Stop retry logic & cancel user subscription | stops charging a customer and stop user's subscription. |
| Stop retry logic | stops retry logic. |
You can also use a Discount logic tool which allows to build up a discount policy for your customers. This logic will be extremely helpful for such declines as insufficient funds.
To set up Discount logic you have the following options available:
| Field | Description |
| Discount name | Name of the discount logic. |
| Discount type | Select the discount type for initial or retry payments |
| Country | Select countries to apply the logic specifically for these locations. By default, retry logic will be applied to all countries. |
| Card type | Select a card type from Prepaid or Not prepaid to apply the retry logic settings. By default, retry logic will be applied to all card types. |
| Application | Select an application to apply the retry logic. By default, retry logic will be applied to all your applications. |
| Discount | Enter percentage value of the discount that will be applied to the package amount. |
| Currency | Select a currency to apply the retry logic. By default, retry logic will be applied to all available currencies. |
| Card brand | Select a card brand to apply the retry logic settings. By default, retry logic will be applied to all card brands. |
*Please note that the tools described in this section are available only in case of HPP integration.
If you have any questions please contact us at support@maxpay.com.