Analytics is essential for every business as it allows a merchant to control and analyze the traffic flow and take action to stabilize or improve performance.
Our Analytics includes several reports which target different types of transactions and allow you to perform specific actions with the transaction.
To form the report there are various filters and fields available which will allow making the search results more specific or full. The filters and fields may differ in the reports and you may learn more about them here.
- Transactions report
The Transactions Report shows you a list of all available types of transactions within a given date range or more specific filters such as user's email or transaction id. In this report, you are able to view the details of any transaction type and perform such actions as a refund or void.
Also, Deferred csv report is available in this report which allows downloading many data in one file.
Сhargeback report is similar to Transaction report but focused on transaction type Chargeback. In this report, you are able to view the more specific fields for the chargeback transaction type.
- Chargebacks Ratio
In Chargeback Ratio the calculation logic of chargeback ratio is already covered for both VISA and Master Card. Here, it is possible to view the chargeback ratio calculated by MID, country or even the card BIN which will be very helpful in analytics.
The Customers report shows a count of paid users and their countries.
- Approve Ratio
The Approval Ratio report shows the ratio of successful transactions to declined, error, and filtered transactions. Real-time graphs and charts greatly simplify the visualization and understanding of the statistics.
The Summary Report covers sales, refunds, chargebacks, declines, errors and filtered transactions. The report shows the scope of transactions by count and amount. Select the filters to get more detailed information.
- Fraud alerts
Shows all fraud notifications on transactions including TC40, SAFE, and such antifraud services as Ethoca.
- Fraud ratio
In the Fraud Ratio report, the calculation logic of fraud ratio is already covered for both VISA and Master Card. Information can be displayed monthly. This report is similar to Chargebacks ratio report but focuses on fraud ratio.
Also please note that in Summary, Chargebacks ratio and Fraud ratio reports it is possible to convert the amounts into one currency. If you have any questions please contact us at firstname.lastname@example.org.