Customers or Customer management is a section which allows to view and make some actions related to your customers.*
- Date - choose the desired date range when the user was created.
- Unique user id - this filter allows searching a user by his unique user id.
- Payment page - the filter allows searching users to within a specific payment page.
- Trials - this filter allows to find users who have trial packages.
Search results will show the following details about the user:
|Created on||the date when the user was created by unique user id.|
unique user id that merchant assigns to the user. In case if the merchant does not pass this field the user id is generated by Maxpay.
|Card||the card details that were submitted during the most recent payment.|
name on card submitted during the most recent payment.
|Total amount, USD||the total amount of active packages and subscriptions user purchased.|
button Details allows viewing more details about the customer and his payments.
After clicking Details button you will be able to see the following information:
repeats main information about the customer:
has the list of all cards used by the user and have the following data:
shows the list of active subscriptions and has the following data:
shows the list of active trials and has the following data:
In the Customer management section you are able to make refunds, send receipts to your customers, monitor their activity, check if the subscription is active or inactive, check the credit card details and so on.
*Please note that the report described in this section is available only in case of HPP integration.
If you have any questions please contact us at firstname.lastname@example.org.